Nokia, the world's largest manufacturer of mobile devices, announced Wednesday its plan to build a Customer Care network in Bangladesh with a view to providing service to its customers within the shortest possible time.
Detailing the plan at a press conference at a local hotel, general manager of for Emerging Asia, Nokia, Prem Prakash Chand said 22 customer care centres, including five in Dhaka, will be set up all over Bangladesh to troubleshoot problems facing the Nokia users and extend all possible help to them.
Nokia established its regional headquarters for 'Emerging Asia'-encompassing Bangladesh, Bhutan, Nepal, Sri Lanka and the Maldives-in Dhaka June 2006.
Prem said 10 such centres would be ready by mid-March and the rest by June 01 next.
On the prospect for growth of Nokia's business in Bangladesh, he said the company recorded a 100 per cent business growth in the year 2005-06 and expects the same to grow at a rate of 40 per cent in 2006-07.
Prem also explained the activities the Nokia has carried out since its inception in Bangladesh, including the launch of Bangla language mobile phones for the local market and consumer education campaign on the buying of only authorized Nokia mobile devices, including the handsets.
Source: The Financial Express
1 comment:
Post headline says care center in Maldives, however article is about care centers in Bangladesh.. what gives?
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