Maldivian has chosen IBS’ solution for its cost-effectiveness, optimum fit, short implementation time and flexible features that include Web Distribution, GDS, and Credit Card payment gateways. Through its open architecture, aiRES will enable Maldivian to broaden its customer service offering by integrating it with its distribution channels.
Maldivian operates scheduled flights both to domestic destinations as well as to the regional destination, Trivandrum in India and is looking to add more such destinations such as Colombo, Sri Lanka in November 2008 to boost tourism to the island nation and more importantly to provide greater convenience for the locals traveling abroad. aiRES provides the airline the rich functionality and the flexible and scalable architecture required to help address its growth needs and the business agility to adapt to the requirements of a changing and competitive market. The SaaS (hosted) version of the new-generation system allows Maldivian to utilize the complete functionality of the system to improve customer experience, in a very cost-effective manner, being required to pay on a transaction basis. This is especially significant at a time when rising costs driven by fuel prices, are driving airlines to look for effective ways to reduce operational costs in other areas.
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